Services - Investigations

We assist our clients by adapting to each case differently, where many clients are not even aware of certain services we offer. An investigation might seem as easy as running a search or conducting surveillance, however if you want an investigation “done right”…it’s more intricate then many would realize. Knowing how to approach a legal matter in the “investigative sense” is easier for the investigator rather than a client trying to diagnose a problem and order services. A personal injury attorney might hire us to sign-up a customer or photo a slip & fall area…but are they also aware we can obtain the commercial insurance or liability insurance where the accident occurred? We offer various uncommon searches and tactics to obtain invaluable evidence, from fingerprint removal to financial fraud analysis.

Besides conducting standard surveillance to obtain valuable evidence, we are aggressive yet covert with our approach. The sitting in your car and waiting method might work for basic fraud detection and observations; however being creative and making the case evolve is the responsibility of the investigator. Our SIU (Special Investigative Unit) investigators utilize creative tactics, i.e. foot surveillance, pretexts, or befriending; and by utilizing advanced equipment (powerful optical zoom lenses, covert cameras, night vision...etc.) it enables us to provide our clients with invaluable video evidence. We also provide our clients with backend access to our online case management software, allowing clients to view surveillances taking place in “real time”, enables them to make decisions into ongoing cases. On premise we also have an audiovisual department providing video and auto enhancements that was once limited to governmental use.

When locating a missing person or conducting a skip trace, our staff is experienced and successful in locating missing individuals all over the world. From background checks to global searches, the locating of a missing individual requires intellect, as well as street-smart experience.

Are employee background checks really necessary? It’s estimated that over a hundred billion dollars is lost each year due to pilferage and other unacceptable employee conduct. Counter Intelligence Services® provides extensive background information to hedge against your financial losses of the future. As a manager or owner you are liable for all of your employees and if you are negligent in your hiring practices this can come back to not only hurt but to destroy your business.

• In 2003 a no named cleaning company was suited for $4 million dollars when one of their employees was recognized in a home burglary. They were found negligent in their hiring practices due to a criminal background check was never conducted.
• In 1998 a California carpet company (American’s Best Carpet) was hit with a $9.38 million dollar verdict due to negligent hiring procedures. They also never obtained a background check on one of their employees who later stabbed to death a customer (Kerry Spooner).
• The Texas Supreme Court sided with a woman who sued Kirby Vacuum Cleaner Company because she was raped by one of their door-to-door salesman. Kirby Vacuum Cleaner Company was found negligent in their hiring practices due to a background check was never conducted.

Depending on the position you’re filling and the access to key components within your infrastructure, determines the severity of your background check. Employees not only have access to key components within your business, but they also communicate with the firm’s clientele more often than the owners or CEO’s. Our employees are our ambassadors and regardless of the position they hold each requires some type of background screening.